SF-Marin Food Bank, Marin Welcome Center
A new building restricted the food bank's ability to display their identity on the building's exterior, making it crucial that a sense of place was created on the interior of the building to provide moments that volunteers would want to document and share on social media.

They wanted the space to be educational and inspirational to the hundreds of volunteers who come through the space weekly and also host existing and potential donors to see the impact that their contributions make.
The Challenge
SFMFB wanted the design of the facility to create understanding, empathy, and dignity for the individuals that the organization serves.
SFMFB feel strongly that visitors understand that food insecurity impacts individuals from all walks of life. They wanted the design of the facility to educate visitors so that they understood that the people they come into contact with on a daily basis may be facing food insecurity.
Project Vision
Before the pandemic, one in five people were at risk of hunger in San Francisco and Marin. As the crisis began to unfold, the Food Bank has nearly doubled the number of households served. Through the use of large scale graphics and exhibits, hunger is humanized so that visitors understand that not one particular group of people faces food insecurity.
The design of the Warehouse and Welcome Center experience needed to draw upon SFMFB’s mission and ethos in every detail. SFMFB wanted the space to be educational and inspirational to the hundreds of volunteers that came through the space weekly. They also wanted to be able to bring existing and potential donors to the space and have them see the impact that their contributions make.
Each element needed to be considered in the context of the space. The warehouse and its activities are the primary functions of the building, so the design needed to honor this hard-working space while still giving visitors and staff a positive feeling while they are there.

Photo Credit: Bruce Damonte and SF-Marin Food Bank
The project is located in a nondescript office park. The design of the graphics inside convey a strong identity, activate the space and encourage visitors to take action.

Photo Credit: Bruce Damonte
Within the Welcome Center, volunteers receive an orientation before their shift begins. The message “End Hunger Together” frames the monitors, with testimonial panels flanking either end.

Photo Credit: Bruce Damonte
Within the Welcome Center, volunteers receive an orientation before their shift begins. The message “End Hunger Together” frames the monitors, with testimonial panels flanking either end.

Image Credit: Design Team
All furniture elements in the visitor center were designed to be unique to the Food Bank and part of their welcoming visual vocabulary.
Design & Execution
Volunteers begin their journey in the Welcome Center, where digital content provides an orientation to SFMFB and the space. From there, they move into the warehouse where large-scale graphics reiterate important aspects of SFMFB’s mission, such as “Food for All.”
The warehouse where all of the food is stored, packed and loaded for distribution is the core building function of the Marin facility. It was important to the design team that the materials used in the design reflected this important area. Pallets, wood rails, crates and plywood were the materials that inspired the freestanding graphics and furniture elements. The building is hardworking and humble, so it was important to the design team that graphics and furniture elements reflected that.

Photo Credit: Bruce Damonte
The Welcome Center for the Food Bank is intended to create empathy, understanding and dignity for the people it serves.

Photo Credit: Bruce Damonte
Testimonials of hunger are located throughout the space. They include portraits and individual stories.

Photo Credit: Bruce Damonte
Stools were designed for visitors to sit on during their orientation and then flipped over and carried to their volunteer area to store a coat, backpack, etc.
Slideshow
SF-Marin Food Bank, Marin Welcome Center